Privacy matters but it can be confusing. This page explains our approach to privacy on the Namoxy website and how it affects you.

Summary

We collect anonymous statistics about your visit, like counting which pages you viewed.
We use Facebook’s advertising network. Facebook measures when you use certain features of our website, to determine if an advert is working.

We never share any personally identifiable information with 3rd parties except to help us deliver our own services.
These are just the key points. If you need detail, keep reading.

Visitors to this website

This website records anonymous statistics about what pages are viewed, what searches are made, and what features are used. We use this information to measure the popularity of individual domain names, and to prevent abuse (e.g. detect bots, spam, fake purchases etc). This information is stored anonymously, which means we don’t record your name, IP address, or anything else which could identify you personally.

We also measure visitors to our website using Google Analytics. Google records what pages you view within our site, how you arrived at our site and some basic information about your computer. Again, all of that information is anonymous – so we don’t know who you are; just that somebody visited our site.

We use Google Ads & Facebook’s advertising network, which means Google & Facebook can measure your use of specific features on the Namoxy website. They use this to determine whether an advert results in conversions. They also use this to determine whether a visitor to Namoxy could be shown relevant adverts later, e.g. for a domain name that they looked at. Namoxy does not have access to any personally identifiable information gathered during this process.

We use Escrow, DAN & Paypal for processing credit cards. They use cookies to help identify suspicious behaviour before a purchase is made, such as non-human purchases. This information is not visible to Namoxy.

We use Google’s reCAPTCHA to detect bots and spam, e.g. fake offers or purchases. reCAPTCHA uses cookies to track your behaviour on this site and determine if you are probably human. This information is not visible to Namoxy.

Our website is hosted by Hostgator Hosting Services. All data we store on Hostgator is protected via two-factor authentication and only available to authorised developers.

Making an offer, enquiry or purchase

If you make an offer, enquiry or purchase a domain name, we will ask you for some personally identifiable information, which is required to perform that service. For example, your address is required to complete a purchase.

We use Escrow, DAN & Paypal for handling all credit card transactions. Namoxy never have any access to your payment information, but we do have access to your name, address and email, which we require to fulfil your order.

We use tawk.to chat and Gsuite internally to provide support and communicate to you.

We delete all personally identifiable information (e.g. name, address, IP address) from all offers, enquiries or purchases within 12 months of them last being used.

Security

Namoxy take many precautions to prevent the loss, misuse or alteration of your personal information. All personal information you provide us with is encrypted via Secure Socket Layer (SSL) technology. Access to all data is tightly controlled and where possible protected via two-factor authentication.

Cookies

Our website uses cookies. A cookie is simply a technology for remembering something about you. We use cookies to improve your browsing experience as well as understand your preferences for future visits.

You can turn cookies off but you’ll need to know that by doing so some features on our site may be disabled. You can read more about cookies on Cookies and You.

Your Privacy Matters

Namoxy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website namoxy.com and use our services, including handling inquiries through Mailchimp.

Information We Collect
When you submit an inquiry on our website, we collect personal information to respond to your inquiries effectively. This information may include:

Personal Information: Name, email address, phone number, and any other information you provide in your inquiry.

Usage Data: Information on how you access and use our website, including your IP address, browser type, and pages visited.

How We Use Your Information
We use the information we collect for various purposes, including:

• To respond to your inquiries and provide you with requested information or services.
• To improve our website, products, and services.
• To communicate with you about updates, promotions, and news related to our services.

Sharing Your Information
We may share your information with third-party service providers, such as Mailchimp, to facilitate our communications and manage inquiries. These third parties are obligated to protect your information and use it only for the purposes we specify.

Mailchimp
We use Mailchimp to manage our email communications. Mailchimp may collect personal data as outlined in their privacy policy. We recommend reviewing Mailchimp’s privacy policy to understand how they handle your information.

Mailchimp’s Privacy Policy link : https://mailchimp.com/about/security/ (You can access this link by copying it.)

Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Rights
You have the right to:

• Access, correct, or delete your personal information.
• Opt-out of receiving marketing communications from us.
• Withdraw your consent to our processing of your personal information.

To exercise these rights, please contact us at support@namoxy.com

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically.

Questions

If you have any questions about this privacy policy or your personal data, please write to us: support@namoxy.com